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HP's Technical Knowledge Base allows you to find solutions to problems by searching a wide variety of content: technical support documents, patches, manuals, Forums postings, and more. Everything searchable in the IT Resource Center is included in the knowledge base!
Service features
  • Solve problems yourself with timely technical support information which is at your fingertips.
  • Search for technical support information (security bulletins, engineering notes, patches, service requests, white papers, manuals, Forums postings, etc.) related to HP-UX, Windows ®, MPE, OpenVMS, and other operating systems.
  • Choose search criteria (all words, any word, exact phrase, or Boolean logic) and filters (content types, dates, and results display).
  • Refine your search results by searching within them.
  • Retrieve a specific document if you know its document ID.
  • Most content is English-only. Certain manuals and other documents are available in other languages.
Access requirements
The following content types are available for free and without login: Forums postings and certain manuals, guides, reference documents, white papers, drivers, software and firmware.
The following content types are available for free with login required: security bulletins and patches.
The remaining content types require login with additional authorization such as a support agreement, HP Care Pack or warranty: engineering notes, bug reports, service advisories, bulletins, certain manuals, guides, reference documents and white papers, etc.
Geographic availability
Free content is available worldwide.
Content requiring authorization is available in the following countries or regions: Afrique, Albania, Algeria, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, BosniaHerzegovina, Botswana, Brazil, Bulgaria, Burkina-Faso, Burundi, Cameroon, Canada, China, Comoros, Congo, Croatia, Cyprus, CzechRepublic, Denmark, Djibouti, Egypt, Eritrea, Estonia, Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Guadeloupe, Guinea, Guinea-Bissau, HongKong, Hungary, India, Indonesia, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kirgisistan, Korea, Kuwait, Latvia, Lebanon, Lesotho, Liberia, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mexico, Morocco, Mozambique, Namibia, Netherlands, NewZealand, Niger, Nigeria, Norway, Oman, Palestine, Philippines, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Senegal, Seychelles, Sierra-Leone, Singapore, Slovakia, Slovenia, Somalia, SouthAfrica, Spain, Swaziland, Sweden, Switzerland, Syria, Tadschikistan, Taiwan, Tanzania, Tchad, Thailand, Togo, Tunisa, Tunisia, Turkey, Turkmenistan, UAE ,UK, USA, Uganda, Ukraine, Uzbekistan, Venezuela, Vietnam, Yemen, Yugoslavia, Zambia and Zimbabwe.

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